Accessibility
Help and comments
RGAA Accessibility Statement (France)
Compliance status
Test results
The compliance audit conducted by Ciao reveals that 90% of RGAA version 4 criteria are met.
Inaccessible content
Non-conformities
The following non-conformities will be corrected in 2026.
- The button that opens the Services menu submenu has no label.
- The carousel on the Web and Mobile Development page has some accessibility issues (image alt text could be more descriptive and the previous and next button labels are not announced by the screen reader on focus).
- The PDF documents of the privacy policy are not accessible.
- On the Careers page, a decorative image is not ignored.
- On the Careers page, the open and closed state of accordions is not announced to the screen reader at the time of click, but the state is present in the accordion button label.
- On the blog page, there are icons in links that have no alt text, but the link label is present.
- On the blog page, some pagination links have a slightly low contrast ratio.
- On the news page, the previous and next pagination arrows are not keyboard accessible, but all pagination page numbers are.
- The site does not have a sitemap or search engine.
Establishment of this accessibility statement
This statement was established on October 31, 2020. It was updated on July 24, 2025.
Technologies used for the creation of the ciao.ca site
- HTML5
- CSS
- Javascript
- Strapi
Test environment
Content rendering checks were performed with the following versions:
- Chrome, Firefox and NVDA
- Chrome and JAWS
- Safari and VoiceOver
Tools for evaluating accessibility
- Colour Contrast Analyser
- Axe DevTools
- IBM Equal Access Accessibility Checker
- HeadingsMap
- Web Developer
- Developer Tools - Chrome Browser Elements Tab
Pages of the site that were subject to compliance verification
- https://www.ciao.ca/
- https://www.ciao.ca/services
- https://www.ciao.ca/services/developpement-web-et-mobile
- https://www.ciao.ca/services/ecommerce
- https://www.ciao.ca/services/accessibilite-web-numerique
- https://www.ciao.ca/services/design-experience-utilisateur
- https://www.ciao.ca/services/transformation-numerique
- https://www.ciao.ca/services/services-conseils
- https://www.ciao.ca/nos-realisations
- https://www.ciao.ca/carriere
- https://www.ciao.ca/nouvelles
- https://www.ciao.ca/a-propos
- https://www.ciao.ca/contact
- https://www.ciao.ca/accessibilite-site
- https://www.ciao.ca/securite
- https://www.ciao.ca/securite/politique-confidentialite
- https://www.ciao.ca/securite/processus-demande-acces-renseignements
- https://www.ciao.ca/securite/procedure-conservation-destruction-anonymisation-renseignements